Privacy Policy

This policy sets out the basis of how Bell Isolation Systems Ltd collects and processes information we gather about you from your visit to our website. The privacy of our website visitors is of the utmost importance to us. We will only collect information where it is necessary for us to do so and if it is relevant to our dealings with you. Any personal data collected will be treated as confidential in line with the principles of the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully so that you are aware of how any personal information relating to you will be dealt with by us.

The data controller of this website is Bell Isolation Systems Ltd, Unit 12A Oakbank Park Way, Livingston, EH53 0TH.

You can contact us by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. , by telephoning us on +44 (0) 1506 442916 or by writing to us at the above address.

1. What is personal data?
Personal data is information that relates to an identified or identifiable individual.

2. What information do we collect?
We may collect, use, store and transfer different kinds of personal data about you which may include title, full name, address, delivery address, email address and telephone number.

We collect data when you use our website and communicate with us via email or phone.

When reading or downloading information from our website we may collect and store information for statistical purposes. For example, we may count the number of visitors to the different pages of our website to help make them more useful to visitors. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • The Internet domain (for example, "xcompany.com" if you use a private Internet access account and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you visited Bell Isolation Systems website from a link on another website, the address of that website.

3. How do we use personal data and what legal basis do we have for processing your personal data?
The information that you provide to Bell Isolation Systems will only be used for its intended purpose, except as required by law or if pertinent to criminal investigations or proceedings. This information is not shared with third parties and is used only within this Company.

Our use of your personal data will always have a lawful basis. These are the legal bases we have for holding and processing your personal data:

Consent – we use the consent lawful basis for the processing of your information when you send us an enquiry or electronic mail (e-mail) message, or via the contact us form on our website. Personal information such as your name, address, e-mail address and other associated information will be collected. We store this information in order to respond to your request or otherwise reply to the subject of the enquiry or e-mail. We will also ask for consent to send updates on price information on our products.

At any time you can opt out of receiving this information by using the unsubscribe link in any email you receive from us or you may use our contact details shown above to make this request. We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.

Contract – we use the contract lawful basis for the processing of your information submitted to us when ordering goods or services from us in order to fulfil our part of the contract. We shall continue to process your information until the contract between us ends or is terminated.

4. How and where do we store your data?
We only keep your personal data for as long as we need to and for as long as we have your permission to keep it.

All information you provide to us is stored on a secure server in the UK.

5. What information do we share?
We do not share personal data about you with third parties except as follows:

Delivery Partners
In order for you to receive the goods you have purchased we work with a number of delivery partners. Where necessary we will provide your delivery contact details to enable the delivery of your goods.

Compliance with Law
We will release personal data where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

6. Your rights
You have the following rights in relation to any of your personal information that we process:

  • You have the right to request information about how we process your personal data
  • You have the right to ask for a copy of the information held by us in our records.
  • You have the right to require us to correct any inaccuracies in your information.
  • You also have the right to request the deletion of your information.
  • You have the right to request that we restrict processing of your personal data, so that we store data but not use it
  • You have the right to object to processing of personal data in certain circumstances
  • You have the right to data portability

You also have the right to complain about our use of personal data to the Information Commissioner’s Office. You can do this by contacting the ICO via their website https://ico.org.uk/concerns or by calling 0303 123 1113.

If you would like to speak to us in relation to any of your rights please contact us using any of the contact methods shown at the beginning of this Privacy Policy.

7. Changes to Privacy Policy
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the changes.